I have let two of my properties in Bristol through Bristol Residential Lettings (BRL). In particular, my point of contact was Don McKeever, the manager of the Southville branch. …MoreI have let two of my properties in Bristol through Bristol Residential Lettings (BRL). In particular, my point of contact was Don McKeever, the manager of the Southville branch.
The whole process was very pleasant. I initially met Don at the properties, which he viewed and for which he provided an estimate of the rental price. These estimates were realistic, as BRL managed to secure the asking price for one and very close to the asking price for another.
Don advised me with various matters including furnishing and showed considerable initiative. His advice was needed as I live in London and I do not know the Bristol rental market that well.
He has shown rare willingness to help. For example, I received a delivery of two sofas which due to the packaging would not fit through the door. Hence the delivery people would have had to take them back. I was not in Bristol on that day. Concierge contacted Don on my behalf and asked him if he could rush to the flats and get it sorted. Don and his colleague did unpack the sofas and placed them in my flats on my behalf. I had only instructed BRL to find a tenant and not to manage the flats. Nevertheless, Don helped me with this.
I very strongly recommend Don McKeever. To put things into prospective, as a landlord, I have dealt with various agents over the years.
Thanks for all your efforts!