What our customers say
Thank you for taking time to look at our Google review page
As a local, independent letting agent we have contact with our landlords day in day out, and we are fortunate to receive constant feedback on the service we provide.
This feedback has told us that our landlords enjoy dealing with experts in the Bristol letting market – whether that is discussing a strategy for letting their property, meeting their property manager to discuss a maintenance solution, or ensuring they have accurate accounts records.
Working in a competitive market we know how important it is to exceed the expectations of our landlords. Our recent reviews are listed below and we hope these help you compare the service you will receive from us to that of other letting agents.
We look forward to working with you and receiving your feedback after using The Bristol Residential Letting Co !
My flat mate and I had the pleasure of dealing with the Bristol residential Southville team and it was a great experience from start to finish. I myself personally dealt with Oscar, Don and Josh who were all a great help during the process from my first viewing with Oscar, second viewing with Don and Josh looking after everything from organizing the viewings to our contracts and handing over of the keys. Everything ran very smoothly and was done at a very professional level. I would like to thank the team for getting us into our new flat and making our lives as easy as possible during the transition. Thanks very much. Ciaran & Carys
Ciaran Mattocks, June 2019
– Professional service
– Everything was done quickly and smoothly
– Staff were knowledgeable, helpful and friendly
We love our new flat!
Gemma, June 2019
Josh Box and the team at the Bristol Residential Letting Co in Southville were extremely helpful, professional and considerate helping me secure a great property to rent. I would definitely recommend this letting agency and I would use again if needed.
William Brown, May 2019
We have been landlord customers of Bristol Residential for 9 years and have nothing but praise for their professionalism. Because they focus solely on the rental market they have experienced and quality people throughout the company and understand what is important for both landlords and tenants.
John Eaton, May 2019
We had a great experience with The Bristol Residential Letting Co last month. Laura Daniels and Emma Kelly were really supportive and made our move much smoother.
Sabrina Fulger, May 2019
Bristol Residential Lettings have provided an exceptional service. We have let 3 properties with them for a number of years and they have always been excellent. Their communication is brilliant and their service is professional and efficient in all areas. We highly recommend Danny and the whole BRLC team!
Niall Grady, May 2019
Very organised company, always keen to help, making our stay at Bedminster easier.
Fortunato Guerra, May 2019
5/5! Bristol Res Lets have been absolutely amazing in helping me move into my first property right from the get go, and their service has been super professional and friendly. Every member of the team that I’ve dealt with has been fab, and I wouldn’t hesitate to recommend them!
Monique Sapla, May 2019
Bristol residential have been totally brilliant especially Don McKeever. They were prompt, efficient and very professional. The advice that Don gave me was exactly correct and so helpful that my apartment was rented within one week. They arranged all the furniture and Don even went out of his way to personally install one or two items for me as i live abroad.
Don is a start and I fully recommend this company.
John Graham, April 2019
I rented a 2 bed house in Southville thru Bristol Residential Letting Co for a year. They have good local knowledge with a branch nearby and a good range of properties available. Service was professional and attentive. Would highly recommend.
Paul Ewins, April 2019
Whole process from viewing to check-in was efficient. Laura and Emma were both really helpful, would recommend.
C Tucker, March 2019
We were renting through Bristol Residential Letting (Southville branch) for the past 2 and a half years and can fully recommend them. I would highlight the great work of Josh Box who showed us the place and Andy Peters who managed it and who was always there with a solution when we had some problems. Even though we had a difficult landlord to deal with. Great experience for our first rental in Bristol.
Csaba Sari, March 2019
I had such a great experience with The Bristol Residential Letting Co.
I’m new in UK, with no experience in the local market. The Agency got it and was very helpful in that way.
Once I found the listing on their website, everything has been very easy, quick and smooth. They were constantly listening to my needs and answering all questions I had.
Excellent and quality service provided. I recommend.
Thanks to the teams for their availability !
A.Mefre, March 2019
I’ve been communicating regularly with these guys about a property over the last few weeks and the service has been outstanding. They clearly know what they are doing and provide a fast and efficient service.
James Farr, February 2019
My experience so far with BRL has been nothing but positive.
To keep it short:
– Professional service. Everything is done rigorously and fairly. They keep things “by the book”.
– Knowledgeable staff providing solid advice.
– Good online facilities for ease.
– Properties are maintained to a very high standard.
Keep up the good work!
Rhys Coghlan, February 2019
Moving home is hard enough – BRLC were friendly and efficient and made the whole process pain-free. Fees were explained clearly and the whole process from finding the property to moving in took less than a week.
Lec Croft, February 2019
This has been my 6th Estates Agency in Bristol and these guys have by far been the best! Strongly recommend.
Mark De Vries, February 2019
We had a great experience with Bristol Res Let! They were able to easily handle our unique needs for an international move (we relocated to Bristol for an expatriate assignment) and have a good way of managing the processes and documentation. For the property management, Damien was very attentive to our needs and quick with follow ups. Very professional, thorough, and great to work with. Highly recommend!
Adam Mizdail, January 2019
I can’t fault The Bristol Residential Letting Co. in Southville at all. The whole experience with them was brilliant from the first viewing. From the outset they were professional, yet friendly. They understood my needs and were always there for me. I couldn’t have asked for a better service. The whole letting process was incredibly easy, smooth and straightforward, thanks to Josh.
I’ve dealt with a few estate agents over the years and by far these guys were the best. Thank you.
Sabrina Marengo, December 2018
Thoroughly recommend without reservation. As a landlord with several properties in different towns I can say this is the best letting agency I have worked with. All staff have been great. Never a problem in about 5 years. In particular Andy Peters has been a star. Due to selling we will no longer be working with them to our huge regret. Would definitely use them again as a landlord or a tenant.
Christine Parker, December 2018
Amy, Emma and the whole team have been really helpful throughout my time with them. They are always very professional, informative, and helpful. Even when disagreements inevitably happen, they always provide full information and advice. They are a great asset and would happily recommend them to any prospective renter or landlord.
William Harwood, November 2018
We have been receiving full management service from BRLC for years. There are two offices in Bristol. Josh, Damien, James, Angela and Danny, in fact all the staff are very friendly, helpful, attentive…. and provide great customer service. They are all endeavouring in finding the right tenants for my properties and fixing the problems if any quickly and efficiently. Melissa helped to extend the tenancy months before it expires. Very proactive. All in all, they have been doing a great job and very professional. Highly recommended.
Sau Yeung, November 2018
Professional and friendly team that care for their clients. I have worked with this great team of people for a number of years, mainly due to their friendliness, their “can-do” attitude and their professionalism. You won’t go far wrong with these guys – they know their stuff and that is why they do so well and are so highly regarded.
Ashley Leahy, November 2018
BRL have been managing my flat in Bristol for over 10 years. I have been overseas for some of this time and it has been really reassuring to know that they have been taking care of my property. They have always dealt with any query from my tenants in a timely manner, which is important to me. I want to be sure my tenants are being looked after and in return they will look after the flat. I have no hesitation in recommending them in both management and letting.
Tricia Heaton, November 2018
Recently moved into a Bristol Residential Letting Co flat, really well organised from the viewing to paperwork, referencing and moving in. Kat and Emma made the experience hassle-free and very easy. Would recommend.
Sam Hoskyns-Abrahall, November 2018
Max was very professional and quite helpful in showing the property. I was not familiar with the rental process when moving into the UK, so needed help with nearly every step. Emma guided us through the application process as we finalized the agreement. Since moving into the flat, Damien has provided wonderful service. When a need arises, he is attentive and prompt in attending to the request and sending qualified professionals to perform the services. Many thanks to Bristol Residential Letting for finding our new home for us!
Dennis Macklin, November 2018
Top notch agency. Really quick and easy to get moved into a new property with friendly and supportive service following from there. Really appreciated that there are two offices in opposite sides of the city meaning that regardless of location there is a local premises with staff available to talk with. Highly recommend.
Peter Derrett, November 2018
Really helpful and accessible letting company. Josh was a pleasure to do business with and was very informative and approachable. Gave great customer service and were very understanding surrounding any issues which came up.
Liam Morris, November 2018
The above are a small selection of our most recent Google reviews. To read more, please click on each office below for their reviews.
Clifton Office
Southville Office