As a local, independent letting agent we have contact with our landlords day in day out, and we are fortunate to receive constant feedback on the service we provide.
This feedback has told us that our landlords enjoy dealing with experts in the Bristol letting market – whether that is discussing a strategy for letting their property, meeting their property manager to discuss a maintenance solution, or ensuring they have accurate accounts records.
Working in a competitive market we know how important it is to exceed the expectations of our landlords. Our recent reviews are listed below and we hope these help you compare the service you will receive from us to that of other letting agents.
I posted the below update a couple of years back but wanted to update. Throughout CV-19, TBRLC have continued to impress. They have communicated throughout the crises and lockdown and have kept all landlords informed of developments in government policy and regulation. They provide a very reassuring service.
Original post: The Bristol Residential Letting Co have provided an exceptional service. We have let 3 properties with them for a number of years and they have always been excellent. Their communication is brilliant and their service is professional and efficient in all areas. We highly recommend Danny and the whole BRLC team!
Naill Grady, June 2020
Over the years I have come to trust Bristol Res for their competence and experience.However, when we lost our tenant during Covid-19 Lockdown I feared that finding a new tenant would prove to be an unsolvable problem. Well I was wrong. In spite of the challenges their team quickly found a new tenant. Thank you Bristol Res for continuing to deliver even in trying circumstances.
Bradley Justice, June 2020
Bristol Residential have been my management agents for several years no won two properties. They provide an excellent, friendly and highly professional service that I cannot fault. Recently one of my tenants moved on and at very short notice, and in the current difficult climate they found an excellent new tenant in a matter of days. They take any hassle out of letting a property and I cannot recommend them highly enough.
Chris Wilson May 2020
The Bristol Residential Letting Co are professional and friendly, they never fail to find me a new tenant within a matter of days. They have excellent knowledge of the local market. If you are a landlord and have a property to let then I would recommend that you call Bristol Res.
Ben Marshall May 2020
Nothing but praise for this company, as far as letting agents go, they were not intrusive. In addition, they were approachable, reasonable, accommodating (in more ways than one), were responsive to any and all requests, and would thoroughly recommend them to anybody. Andy and Josh were a pleasure to talk to, and I wish them all the best in their future endeavours.
Jade Kultalahti, May 2020
I have been so pleased with the service provided by Amy and Bristol Letting co. Amy is absolutely amazing. I would highly recommended her. Not only is she incredibly helpful but she goes above and beyond. Always prompt with her responses and offering to do everything she can to help. Super efficient. Thank you so much
Katie Hutton, April 2020
Bristol Residential Lettings Clifton Down were fantastic in securing our current apartment. The professionalism of the staff, in particular Laura, was tremendous – She was fully clued up on the flats history and kept us in the loop throughout the whole process.
We’re also really thankful for Amy and her current support as property manager.
Adam M, April 2020
Excellent service again, marketed my flat and found new tenants super quickly – and at a higher rent. Very accommodating with those little extras to make the transition from one set of tenants to the next as smooth as possible!
Michael B, March 2020
We had a very easy and pleasant experience with Josh and the team at Bristol Residential Letting Co when we moved into our new unit this February.
Steven Yun, February 2020
It was great working with Emma at Bristol Res Lettings office in Clifton. She was always prompt with her responses to our queries and was super helpful throughout
Natalie Mbayiwa, February 2020
This is the first time we’ve used The Bristol Residential Letting Co and we wouldn’t hesitate to use them again. Kat, our Letting Negotiator, was brilliant. Great communication made for a really quick and easy move which meant that we were in by Christmas!
Catherine Chin, February 2020
Having moved house many, many times in recent years and having dealt with many different estate agencies, I have to say that my experience with Bristol Residential Letting has been the easiest and most stress-free. Josh was exceptional in his attentiveness and helpfulness when sorting everything and always got straight back to me if I needed any questions answered. I can’t recommend them enough. Great experience!
Steffi Russell, February 2020
Josh was very professional, friendly and easy to reach in all circumstances. I had a very god experience as well with the rest of the team and thanks to them found the perfect flat !
Anne Barriere, February 2020
Bristol Residential are an excellent letting company. Andy Peters, who is an experienced professional, operates in an efficient and meticulous manner which inspires confidence in those with whom he works. As a tenant, for whom Bristol Residential acted as landlord’s agent, I found them very helpful and very professional
Richard Dyton, February 2020
I would like to thank Josh for such an amazing service. He was professional and friendly and provided an amazing service. He showed us around 3 properties and drove us between each one! He was incredibly knowledgable which helped so much and we are now renting with this company!
Alisha Young, January 2020
Such a great experience dealing with The Bristol Residential letting agency. Highly recommend the Southville office where Damien and Josh were extremely professional, helpful and friendly.
Adrian Gheorghe, January 2020
Excellent company to deal with – they make renting a property for the first time a stress free experience. All staff I spoke to were helpful and efficient. Customer Service is excellent. Thank you.
Jonathan Summers, December 2019
I’ve recently let my property through the Bristol Residential Letting Company, Clifton office. Danny, Kat, Charlie and Matt the electrician have all been responsive, helpful, knowledgeable and friendly. Everything has been clearly communicated with me and all the arrangements has gone smoothly to date.
Annie Sempill, November 2019