As a local, independent letting agent we have contact with our landlords day in day out, and we are fortunate to receive constant feedback on the service we provide.
This feedback has told us that our landlords enjoy dealing with experts in the Bristol letting market – whether that is discussing a strategy for letting their property, meeting their property manager to discuss a maintenance solution, or ensuring they have accurate accounts records.
Working in a competitive market we know how important it is to exceed the expectations of our landlords. Our recent reviews are listed below and we hope these help you compare the service you will receive from us to that of other letting agents.
We look forward to working with you and receiving your feedback after using The Bristol Residential Letting Co !
I just moved to the UK from the US and it was a super smooth process. Even easier than some of my experiences getting an apartment back in the states.
Kevin Mahoney, August 2019
The staff are professional, organised and friendly. Starting a new tenancy with this agency has been a really positive and stress free experience. Would recommend!
Jarrod Lewis, August 2019
Through the process of viewing, signing the tenancy agreement and collecting the keys we have mainly liaised with Letting Associate, Josh Box. From our experience with BRLC so far, he has provided by far the easiest renting experience that we’ve had and we would highly recommend BRLC.
Hannah Sampson, August 2019
I have been using the fully managed service for a while and I highly recommend BRLC, particularly Andy Peters. He sorts everything and when things need doing during a tenancy they just get them done. It is a weight off my mind to have them making sure everything is sorted. They have always found tenants swiftly and without fuss, and have managed changeovers seamlessly. I often call with queries and they are always able to answer them with the paperwork immediately to hand. They are very professional in both their management and documentation. I would recommend them unreservedly.
Emma Morris, July 2019
Over all a really good experience letting through this company. Communication was superb and everything went very smoothly. Would recommend!
Myles Potter, July 2019
I’ve been using this agency in Southville to manage my property- a flat in east Bristol. The service is great from both my property manager; Andy Peters and Josh Box also does a great job of marketing the property and finding tenants. Any landlord needs to feel sure they are complying with the regulations when letting- Andy keeps a great eye on the lot! Communications are easy leaving me glad I chose their service.
Mark Ireland, June 2019
Writing this review as a landlord.
Bristol Residential Lettings have provided me with a faultless service on each of my properties finding me perfect tenants.
They have taken their time to understand my specific requirements – don’t look for the maximum price, advertise just below, get it rented quickly to high quality tenant. They have offered good advice on the condition of the property and what to do. They also organised work and cleaning of the property when I was let down by my own tradesmen. Excellent in every way. I also know that my tenants have found them very good as well.
David Tatham, June 2019
Just a quick review to say thanks to the team at Bristol Residential Letting for making the whole process of moving in so seamless and stress free, thank you!
Gavin Allen, June 2019
Dedicated, professional and efficient, I’ve found Damien Riley and team to be truly excellent agents during my tenancy. The level of service, including whilst managing quite major renovation work in the property I rent, has been above par. I’ve felt listened to and respected throughout. Highly recommend these guys, they’ve got it right.
Hugo Minchin, June 2019
Great customer service, good communication throughout the whole renting process and very pleasant experience overall. Highly recommend the Southville office.
Aluna Everitt, June 2019
My flat mate and I had the pleasure of dealing with the Bristol residential Southville team and it was a great experience from start to finish. I myself personally dealt with Oscar, Don and Josh who were all a great help during the process from my first viewing with Oscar, second viewing with Don and Josh looking after everything from organizing the viewings to our contracts and handing over of the keys. Everything ran very smoothly and was done at a very professional level. I would like to thank the team for getting us into our new flat and making our lives as easy as possible during the transition. Thanks very much. Ciaran & Carys
Ciaran Mattocks, June 2019
– Professional service
– Everything was done quickly and smoothly
– Staff were knowledgeable, helpful and friendly
We love our new flat!
Gemma, June 2019