What our customers say

Alessio Sancetta – June 2017

I have let two of my properties in Bristol through Bristol Residential Lettings (BRL). In particular, my point of contact was Don McKeever, the manager of the Southville branch. …MoreI have let two of my properties in Bristol through Bristol Residential Lettings (BRL). In particular, my point of contact was Don McKeever, the manager of the Southville branch.

The whole process was very pleasant. I initially met Don at the properties, which he viewed and for which he provided an estimate of the rental price. These estimates were realistic, as BRL managed to secure the asking price for one and very close to the asking price for another.

Don advised me with various matters including furnishing and showed considerable initiative. His advice was needed as I live in London and I do not know the Bristol rental market that well.

He has shown rare willingness to help. For example, I received a delivery of two sofas which due to the packaging would not fit through the door. Hence the delivery people would have had to take them back. I was not in Bristol on that day. Concierge contacted Don on my behalf and asked him if he could rush to the flats and get it sorted. Don and his colleague did unpack the sofas and placed them in my flats on my behalf. I had only instructed BRL to find a tenant and not to manage the flats. Nevertheless, Don helped me with this.

I very strongly recommend Don McKeever. To put things into prospective, as a landlord, I have dealt with various agents over the years.

emsyemmy – June 2017

When looking for an agent to let and manage my flat in Southville this agency far outshone all the others – their fees seemed fair and the team personable and happy to answer any questions. I have been extremely impressed with the Bristol …MoreWhen looking for an agent to let and manage my flat in Southville this agency far outshone all the others – their fees seemed fair and the team personable and happy to answer any questions. I have been extremely impressed with the Bristol Residential Letting Co. and would recommend them to anyone looking to rent out a property in Bristol.

Annalise Tilley – June 2017

I have always found Bristol Residential to be a professional and dynamic company. I mainly deal with Josh in the Southville office, who is a fantastic, experienced negotiator. He has excellent knowledge of the market, is friendly, …MoreI have always found Bristol Residential to be a professional and dynamic company. I mainly deal with Josh in the Southville office, who is a fantastic, experienced negotiator. He has excellent knowledge of the market, is friendly, professional and always finds us good quality tenants. They are a great team and always deliver a good service.

Gillian Davis – May 2017

Friendly and courteous service. Let in less than a week of advertising. Careful matching of tenants to property and professional and efficient follow up. Josh is particularly personable, but all staff are helpful and approachable. Would recommend to tenants and landlords alike.

Penny Delmon May 2017

Josh Box and colleagues at The Bristol Residential Letting Co made the process of letting simple and painless. He found a suitable tenant quickly and this early part of the process has been managed just as I would have hoped.

Ben Danvers – May 2017

Very friendly and helpful staff. Excellent service and I highly recommend them to anyone requiring letting agents.

X Graphica – April 2017

We have been with Bristol Residential for a tried and tested number of years and they have never let us down. Staff are always very competent and efficient. An excellent group of people who work as a team, what more could we ask for. Thanks to you all.

Jerry Jones – April 2017

They took over a previous letting agent and have carried on very professionally. Always helpful and effective.

Claire and James Niven – February 2017

We have been very happy with the service provided by James at the Southville office. His communication with us is excellent. We were previously delighted with Caroline and the team at On the Move, and were unsure how the transfer would be, …MoreWe have been very happy with the service provided by James at the Southville office. His communication with us is excellent. We were previously delighted with Caroline and the team at On the Move, and were unsure how the transfer would be, but are very pleased that it was smooth and trouble-free. We look forward to a continued relationship going forward.

Rita Kemble – February 2017

I have used Bristol Residential Lettings for almost 10 years and dealt with various members of staff, including Josh, Don, Andy, Emma- Louise, Debbie and Gary; all of whom are exceptionally good at their job. They are professional and efficient but are always friendly and approachable. I would strongly recommend their services!

John Bailey – January 2017

I first dealt with the branch over a year ago (Don), since then Josh has provided a very helpful and efficient service. They are well established, their local knowledge is a big help, and they clearly care about their reputation!

Niall McCann – January 2017

I’ve been with BRL for 7 years and my experience has been wholly positive. They communicate well, are very thorough, and are always there to manage issues for me as and when they arise.

Harriet Dixon – January 2017

As first time landlords Josh Box really helped us through the process step by step. Josh was always prompt with communication and happy to help. Our property was rented out in good time. Payments are regular as are the inspections. Impressed with the level of service. Thank you!

Office Admin – December 2016

7 months ago–

We have been extremely impressed with the service provided by Bristol Residential Lettings. They conduct themselves professionally and can be relied upon for advice and support at all times. An excellent service and would not hesitate to recommend.

Cathy Butler – December 2016

Very professional company to deal with, especially Ben, as he went out of his way to ensure I could view the property.

Felicity Kelly – December 2016

As our first experience of letting a property we were really happy with the service we received from Don and his team at the Bristol Residential Letting co in Southville. They were friendly, professional and very patient. Thank you!

Emily Dawson – december 2016

Excellent service & easy to work with…. Let my property out within days. Kept in regular email & phone contact throughout the process. Would definitely recommend to others. Thank you Don, Josh & Emma.

Roveglia Language Services – Novemebr 2017

I have been extremely impressed with the service provided by Don and his colleagues. They conduct themselves professionally and can be relied upon for advice and support at all times. They have always found new tenants for my apartment within days. An excellent service and would not hesitate to recommend.

John Heintz – November 2017

Myself and my partner have bought a house ready for when we move back to the UK and are really delighted with choosing BRLC to let and manage it for us. Right from the start they were different from any other lettings/management company …MoreMyself and my partner have bought a house ready for when we move back to the UK and are really delighted with choosing BRLC to let and manage it for us. Right from the start they were different from any other lettings/management company we’ve worked with and we get exactly the right amount of attention (enough updates but not too much). We also see consistently excellent service with respect to both letting (they obviously know the market) and management. It’s a real weight off our mind, and is more like dealing with someone we know than “just” a “service provider”.

Thanks for all your efforts!

Just lettings, just Bristol

What our customers say