Clifton Team

Deborah in 10 words

•  Empty nester, Grandparent, film and book lover, wants a dog!

Role

• Operations management
• Strategic management
• Personnel management
• Maintaining standards of customer care
• Problem solver and decision maker
• Investment advice

Experience & Qualifications

• 6 years’ sales experience in New Homes
• Started at TBRLC in 2008 as Lettings Associate
• Lettings Director 2011
• Current role Director
• Level 3 Technical Award in Residential Letting & Property Management

2021 Managed Landlord Survey Results – Clifton Office

Danny in 10 words

•   Keen traveller, car man, DIY king, love a good beer!

Experience & Qualifications

• 7 years industry experience prior to joining TBRLC
• Started at TBRLC  in 2011 as a Letting Negotiator
• Senior Negotiator 2012-2014
• Letting Associate 2015 – present
• Level 3 Technical Award in Residential Letting & Property Management
• Level 3 Award in The Sale of Residential Property

Role

• New business generation
• Working with New Build Sales teams
• Investment advice
• Property valuations
• Marketing
• Photography, videos & floor plans

2021 Managed Landlord Survey Results – Lettings Team

Amy in 10 words

•  Bristol born and bred, loves to travel, crime documentary obsessed

Experience & Qualifications

• 2011 -2013 – Property Manager Lettings
• 2013 – 2016 – Started as a Property Manager at TBRLC
• 2016 – 2020 – Senior Property Manager
• 2020 – to date – Head of Property Management Clifton
• Level 3 Technical Award in Residential Letting & Property Management

Role

• Overseeing the Property Management Department in our Clifton Branch
• Managing a portfolio of properties
• Ensuring compliance in line with current legislation
• Carrying out periodic inspections
• Dealing with maintenance issues
• Arranging tenancy renewals and tenancy swaps
• Applying rent increases
• Carrying out final check out inspections
• Returning deposits to outgoing tenants
• Preparing the tenancy for new tenants

Amy’s 2021 Managed Landlord Survey Results

Edmund in 10 words

•  Enjoys street art and travel, animals, tattoos and begrudgingly DIY

Experience & Qualifications

• Started in 2013 at TBRLC as a Property Manager
• Senior Property Manager 2016 – present
• Level 3 Technical Award in Residential Letting & Property Management

Role

• Managing a portfolio of properties
• Ensuring compliance in line with current legislation
• Carrying out periodic inspections
• Dealing with maintenance issues
• Arranging tenancy renewals and tenancy swaps
• Applying rent increases
• Carrying out final check out inspections
• Returning deposits to outgoing tenants
• Preparing the tenancy for new tenants

Ed’s 2021 Managed Landlord Survey Results

Jess in 10 words

• Loves to Draw and Paint, Chocolate Fiend, Explorer, Blood Donor

Experience & Qualifications

• Started in 2016 as a Property Co-ordinator at another company
• Progressed to Property Manager in 2017
• Promoted to Senior Property Manager in 2019
• Joined TBRLC as a Senior Property Manager in 2020
• Level 3 Technical Award in Residential Letting & Property Management

Role

•  Managing a portfolio of properties
• Ensuring compliance in line with current legislation
• Carrying out periodic inspections
• Dealing with maintenance issues
• Arranging tenancy renewals and tenancy swaps
• Applying rent increases
• Carrying out final check out inspections
• Returning deposits to outgoing tenants
• Preparing the tenancy for new tenants

Jess’s 2021 Managed Landlord Survey Results

Charlie in 10 words

•  Tall, Bristolian, eats too much chicken, positive, enjoys watching MMA

Experience & Qualifications

• 4 years managing student property
• Property Manager with TBRLC since April 2019
• Level 3 Technical Award in Residential Letting & Property Management

Role

• Managing a portfolio of properties
• Ensuring compliance in line with current legislation
• Carrying out periodic inspections
• Dealing with maintenance issues
• Arranging tenancy renewals and tenancy swaps
• Applying rent increases
• Carrying out final check out inspections
• Returning deposits to outgoing tenants
• Preparing the tenancy for new tenants

Charlie’s 2021 Managed Landlord Survey Results

Emily in 10 words

•  Mother of Two, Bristolian, very short and lover of books

Experience & Qualifications

• Joined TBRLC in 2019 as a Property Manager
• Level 3 Technical Award in Residential Letting & Property Management

Role

• Managing a portfolio of properties
• Ensuring compliance in line with current legislation
• Carrying out periodic inspections
• Dealing with maintenance issues
• Arranging tenancy renewals and tenancy swaps
• Applying rent increases
• Carrying out final check out inspections
• Returning deposits to outgoing tenants
• Preparing the tenancy for new tenants

Emily’s 2021 Managed Landlord Survey Results

Angela in 10 words

• Mum of 1, socialising, holiday, travel, dog owner, Grand Prix

Experience

• Client Account Manager 9 years
• Senior Property Manager
• Accounts Manager at TBRLC since 2017

Role

• Client Account Manager
• Rent collection
• Client account / banking reconciliation
• ARLA Compliance
• Fraud Prevention
• Non Resident Landlords
• Contractor invoices

Ange’s 2021 Managed Landlord Survey Results – Clifton office

Ange’s 2021 Managed Landlord Survey Results – Southville Office

Emma in 10 words

• Lover of DIY, upcycling, festivals, music, sun, family and friends

Experience & Qualifications

• Started in 2016 at TBRLC as an Administration Assistant & Inventory Clerk
• Promoted to Tenancy Manager in 2018
• Level 3 Technical Award in Residential Letting & Property Management
• Level 3 Residential Inventory Management and Practice

Role

• Tenancy management
• Overseeing of referencing, tenancy agreements and getting tenants into their new homes
• Facilitator of tenant swaps and renewals for tenant find only landlords
• Registering of all new deposits
• Inventories

Emma’s 2021 Managed Landlord Survey Results

Paola in 10 words 

• Mother of one, jewellery maker, yoga teacher, electric bike owner.

Experience & Qualifications

• Letting Negotiator at TBRLC 2006 – Present
• Level 3 Technical Award in Residential Letting & Property Management.

Role 

• Responding to enquiries
• Qualifying prospective tenants
• Conducting viewings
• Negotiating lets
• Preparing initial tenancy & landlord paperwork
• Diary management
• Weekly landlord feedback for available properties
• Dealing with incoming calls appropriately
• Ensuring marketing is current & to a high standard
• Window displays

2021 Managed Landlord Survey Results – Lettings Team

Kat in 10 words

• Animal obsessed, family orientated, midlands country girl, food & wine lover

Experience & Qualifications

• Letting Negotiator at TBRLC 2016 – Present
• Level 3 Technical Award in Residential Letting & Property Management

Role 

• Responding to enquiries
• Qualifying prospective tenants
• Conducting viewings
• Negotiating lets
• Preparing initial tenancy & landlord paperwork
• Diary management
• Weekly landlord feedback for available properties
• Dealing with incoming calls appropriately
• Ensuring marketing is current & to a high standard
• Window displays

2021 Managed Landlord Survey Results – Lettings Team

Laura in 10 words 

• National Trust Member, Cornwall explorer, country walker and creative cook.

Experience & Qualifications

• Letting Negotiator at TBRLC 2019 – Present.
• Level 3 Technical award in residential letting and property management

Role

• Responding to enquiries
• Qualifying prospective tenants
• Conducting viewings
• Negotiating lets
• Preparing initial tenancy & landlord paperwork
• Diary management
• Weekly landlord feedback for available properties
• Dealing with incoming calls appropriately
• Ensuring marketing is current & to a high standard
• Window displays

2021 Managed Landlord Survey Results – Lettings Team

Josh in 10 words

• Norfolk born film graduate. Lover of music, football and nature.

Experience & Qualifications

• Letting Negotiator Dec 2020 – present
• Studying towards Level 3 Technical award in residential letting and property management

Role 

• Responding to enquiries
• Qualifying prospective tenants
• Conducting viewings
• Negotiating lets
• Preparing initial tenancy & landlord paperwork
• Diary management
• Weekly landlord feedback for available properties
• Dealing with incoming calls appropriately
• Ensuring marketing is current & to a high standard
• Window displays