"I wanted to use a specialist letting agent"

Alex

Alex purchased an apartment in the exclusive Queens Square Apartments when they were built in 2009. With a number of other investors completing on apartments in the development Alex wanted a proactive agent. Aware we had already found tenants for a number of other investors in the development Alex realised as a specialist agent we were achieiving higher rents than the typical estate agents or national companies. Following our instruction to rent the propery we quickly found good quality tenants and we have enjoyed managing the property ever since.

With an average tenancy length of 3 years it is clear that tenants really enjoy living in this city centre apartment. With a number of Queens Square Apartments under our management, our Senior Property Manager, James Boyack, really knows this building. James has forged a very good relationship with Mainstay who are the managing company for the building and this relationship allows James to be a very effective property manager.

When we asked Alex what he likes best about the service he recieves from The Bristol Residential Letting Co :

What I like best is that you have ensured that property investment has been hassle free. This was my first investment property and the great experience has encouraged us to add more residential property to our overall portfolio. Over the years you have proved your professionalism with good advice. Firstly,  when we moved to Australia ensuring we were properly registered as overseas landlords. Secondly with all the legislation involved in ensuring the property has all it’s safety certificates in place. And finally you’ve kept me up to speed with any changes in legislation that could affect the investment’. 

I think one of the standouts is how you handle the end of tenancy process. From the inspection of the property to the selection of the new tenants.You’ve always provided good advice when I asked whether we should renew furnishings or decorations at the property.

I’ve always think you get the balance right between wanting to maintain the quality of the rental without spending money unnecessary. When we last made some significant changes – investing in new mattresses, sofa and chairs and redecoration you handled all of this on my behalf. I thought you had my interest at heart and your interior design recommendation were pretty good too!

I was still overseas and so having someone I could trust handle all of this was perfect.

Alex

I've used The Bristol residential Letting Co since 2009. I've become a loyal customer primarily as they've delivered exactly what they promised. I get good quality tenants who have never missed a payment. Regular reports on the condition of the property and whenever there is an issue they always provide clear advise. I live overseas and they are all over the legalities which helped me stay the right side of HMRC too. The team are always easy to deal with I used another agency in Essex for another property and the experience was appalling. I have no hesitation in recommending all at The Bristol Residential Letting Co.